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Privacy Policy

Hellojapan (hereinafter referred to as the "HJ") has the following privacy policy (hereinafter referred to as the "Privacy Policy") and is observing the laws and regulations regarding the protection of personal information, and pays close attention to protect the personal information. Those who purchase the tickets for our lessons or services automatically agree to fully accept the Privacy Policy.



1. What is Personal Information

In this Privacy Policy, "Personal Information" is information about an individual, such as name, address, date of birth, e-mail address and other description, images, sounds, etc. that can be identified by the individual.


2. Acquisition of Personal Information

HJ acquires Personal Information by appropriate means. HJ may obtain Personal Information from those who access the HJ’s website.


3. Purpose of Use of Personal Information

HJ uses Personal Information for the following purposes. Unless there is a reason to be recognized by the Act on the Protection of Personal Information and other related laws, HJ will not use Personal Information beyond this purpose without the consent of the individual.

1) To provide our services to you.

2) Information about our business or incidental services.

3) Response to inquires

4) Other purposes associated with the above purposes


4. Provision of Personal Information to third parties

HJ will comply with the Act on the Protection of Personal Information and other related laws and regulations regarding the provision of Personal Information to third parties.


5. Notification of the Purpose of Use of Personal Information. Request for Disclosure, Correction, Suspension of Use

In the event that there is a request from the individual for disclosure, correction, addition, deletion, suspension, deletion of personal information, suspension of provision to a third party or notification of the purpose of use of personal information, after confirming that the person who requested it is the person in question, HJ will respond in good faith and promptly in accordance with the provisions of the Act on the Protection of Personal Information.


If the request does not meet the requirements of the Act on the Protection of Personal Information, or if there is a reason that the disclosure etc. may be refused by the Act on the Protection of Personal Information or other laws and regulations, HJ will refuse the request.


6. Information Desk

HJ will accept requests for disclosure, comments and questions, and other inquiries regarding the handling of Personal Information at the following contact information.


Person in charge: Mrs. Kumiko Terada

Address: 3-1-35 Mukoyama, Nerima-ku, Tokyo 176-0022, Japan



7. Continuous Improvement

HJ will review the operational status regarding the handling of personal information from time to time, strive for continuous improvement, and may update the Privacy Policy as necessary.




HJ shall not be responsible for the use of Personal Information by an information provider.

Procedures for requesting Disclosure


1.Handling the Disclosure of Personal information 

In accordance with the Personal Information Protection Law, the Company may, from the person concerned or his/her representative, notify the purpose of use, disclose, correct, add or delete if the contents are not true, stop use, erase, stop providing to third parties, and disclose records of provision to third parties (hereinafter referred to as "disclosure, etc.") regarding the retained personal data. (hereinafter referred to as "Disclosure, etc."), we will promptly respond to such requests.


2.Procedures for Disclosure

For specific procedures for requests for disclosure, etc., please contact the following office.

When making a request for disclosure, etc., a request form prescribed by the Company and documents for identification are required.


3.Contact for Disclosure

For inquiries regarding disclosure of our personal information, please contact the following


For inquiries regarding the disclosure of our personal information, please contact the following

Telephone :03-6885-9943(Japan)

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